Legal
Terms of Service
Please read these terms carefully before using our platform.
Last updated: April 21, 2026
Welcome to Drivva.
Drivva is a vehicle management platform that helps vehicle owners manage repairs, track maintenance records, store vehicle documents, access AI-powered diagnostics, book mechanics, locate garages, and receive vehicle care insights.
By creating an account or using Drivva, you agree to these Terms of Use.
Eligibility
To use Drivva, you must:
- Be at least 18 years old.
- Provide accurate and up-to-date information.
- Use the platform in compliance with applicable laws.
User Accounts
You are responsible for:
- Maintaining the confidentiality of your account credentials.
- All activities conducted through your account.
- Ensuring your vehicle information remains accurate.
Drivva reserves the right to suspend or terminate accounts that violate these terms.
AI Diagnosis Disclaimer
The AI Diagnosis feature is designed to provide informational guidance only.
Drivva does not guarantee:
- The accuracy of AI-generated diagnoses.
- That recommendations replace professional mechanical inspections.
- That suggested actions will resolve vehicle issues.
Users should consult qualified mechanics before making repair decisions.
Mechanic & Garage Services
Drivva acts as a platform connecting users with independent service providers.
Drivva:
- Does not employ mechanics.
- Does not guarantee service quality.
- Is not liable for disputes between users and service providers.
Users are encouraged to review mechanic ratings and service history before booking.
Vehicle Information & Documents
Users may upload:
- Vehicle registration documents
- Insurance documents
- Roadworthiness certificates
- Proof of ownership
- Other vehicle-related records
Users remain responsible for ensuring uploaded information is accurate and lawful.
Acceptable Use
You agree not to:
- Misuse the platform.
- Submit false information.
- Impersonate another individual.
- Attempt unauthorized access to systems.
- Disrupt platform operations.
Intellectual Property
All content, branding, software, and designs within Drivva remain the property of Drivva and its licensors.
Users may not reproduce or redistribute platform content without permission.
Service Availability
While we strive for continuous availability, Drivva does not guarantee uninterrupted access.
Maintenance, updates, or unforeseen technical issues may temporarily affect service availability.
Limitation of Liability
Drivva shall not be liable for:
- Vehicle damage.
- Financial losses.
- Service provider disputes.
- Decisions made based on AI recommendations.
Use of the platform is at your own risk.
Changes to Terms
Drivva may update these Terms of Use at any time.
Continued use of the platform after updates constitutes acceptance of the revised terms.
Contact Information
Questions about these Terms? Contact us:
Email: legal@drivva.app
Phone: 1-800-CAR-CARE
Address: Plot CR17 Housing Area T, Port Harcourt Rd, behind Apams, New Owerri, Owerri, Imo State, Nigeria.