Personal Information

• Full Name
• Email Address
• Phone Number
• Profile Picture

Vehicle Information

• Vehicle Make
• Vehicle Model
• Registration Number
• Vehicle Year
• Service History

Uploaded Documents

• Vehicle Registration
• Insurance Certificates
• Roadworthiness Certificates
• Proof of Ownership
• Other Vehicle Records

Location Information

When enabled, Drivva may collect location data to:

• Locate nearby mechanics
• Find garages
• Request towing services
• Improve service recommendations

How We Use Your Information

We use your information to:

• Create and manage your account
• Connect you with mechanics and garages
• Provide AI diagnosis services
• Send service reminders
• Improve platform functionality
• Deliver daily maintenance tips
• Provide customer support

Data Security

We implement industry-standard security measures to protect user information from unauthorized access, misuse, or disclosure.

Despite our efforts, no online system is completely secure.

Data Sharing

We do not sell personal information.

Information may be shared with:

• Verified mechanics
• Service providers
• Legal authorities when required by law

Only necessary information is shared to facilitate services.

User Rights

You may:

• Access your personal information.
• Update inaccurate information.
• Request account deletion.
• Request removal of uploaded documents.

Data Retention

We retain user data only as long as necessary to provide services, comply with legal obligations, and improve platform performance.

Third-Party Services

Drivva may integrate with third-party services such as:

• Maps
• Payment gateways
• Notification services

These providers maintain their own privacy policies.

Policy Updates

This Privacy Policy may be updated periodically.

Users will be notified of significant changes.